Shipping policy
Shipping Information
At SG Luxury Fragrances, we aim to dispatch all orders quickly and securely.
Processing Times
Orders are typically processed within 1–2 working days of receiving payment.
Orders placed on weekends or public holidays will be processed on the next working day.
UK Delivery
We currently ship throughout the United Kingdom using trusted postal and courier services.
Estimated delivery times:
- Standard Delivery: 2–5 working days
- Express Delivery: 1–2 working days (where available)
Please note that delivery timeframes are estimates and may vary during busy periods.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery option selected.
Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Where a tracked shipping service is selected, tracking details will be provided via email once your order has been dispatched.
Fragrance Samples & Travel Sizes
All fragrance samples and travel sizes are professionally decanted from authentic retail bottles into high-quality atomisers.
SG Luxury Fragrances is an independent retailer and is not affiliated with, endorsed by, or sponsored by any fragrance brand featured on this website.
Lost or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact us and we will work with the delivery provider to investigate.
Email: sgluxuryfragrances@icloud.com
Incorrect Shipping Information
Customers are responsible for ensuring that delivery information is entered correctly at checkout.
SG Luxury Fragrances cannot be held responsible for delays or non-delivery resulting from incorrect address details supplied by the customer.
Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery and provide photographs of both the packaging and contents so that we can assist you.
Contact Us
If you have any questions regarding shipping, please contact:
SG Luxury Fragrances
Email: sgluxuryfragrances@icloud.com
Phone: 07528 801090
✅ UK-Based Business
✅ Secure Checkout
✅ Tracked Delivery Available
✅ 100% Authentic Fragrances
✅ Fast Dispatch